OneIT Spring 2020 (online!) Symposium Schedule

Join us next Wednesday for our first completely-online OneIT symposium. This event will contain both live content and flipped sessions (with pre-recorded video presentations to watch prior to the symposium). During the conference, you’ll have an opportunity to engage with presenters of each pre-recorded presentation during live Q&A sessions. Agenda, session links, pre-recorded presentation links, and other details are below.

  • Pre-recorded presentations: Start watching as early as 9 AM Monday
  • Symposium: Wednesday 12 PM – 5 PM

WHEN: Wednesday, April 29, noon – 5pm
WHERE: BlueJeans!

12:00-12:15 pm

Live Welcome Session

* Marissa Jules, OIT Architecture & Infrastructure, OneIT Co-Chair

Live session link (Note: The link for live sessions is the same for the duration of the symposium — no need to disconnect and rejoin from one session to the next.)

12:20-12:50 pm

Live Q&A: Online Instruction With Joel Sokol

* Dr. Joel Sokol, Director of Georgia Tech’s MS Analytics Degree Program

Moderator: Steve Hodges

Dr. Joel Sokol participated in the first-ever OneIT Symposium recorded interview, discussing what he has learned about online education from developing the online MS Analytics program. In this live session, Dr. Sokol will take questions related to the interview or other aspects of online instruction.

Recorded interview (please view in advance) link

Question occur to you while watching the video? Post it online at Slido (code #6877) to be answered in the Live Q&A.

Live Q&A session link

1:00-2:15 pm Live Session: Creating a Customer Centric Culture
Building High-Value Relationships in A Technology Dependent Environment

* Hugh Blane, Author and Consultant

Moderator: Marissa Jules

Invited speaker Hugh Blane has worked closely with our UGA IT colleagues on creating a successful program around emotional intelligence. This session will address how to increase levels of communication effectiveness, positive influence, and personal success and satisfaction.Specifically, in this session participants will:

  • * Learn a three-step process to positively influence customers.
  • * Understand the individual motivations of customers, vendors, and team members so participants can build higher levels of trust and respect.
  • * Build the listening skills necessary so that customers see participants as a partner in their success.
  • * Leverage a “consultative language” framework to communicate with clarity and conviction.

More about Hugh

Live session link

2:25-2:50 pm Live Q&A: Drupal 8 and WordPress Updates

  • * Fletcher Moore, Institute Communications
  • * Louise Russo, Institute Communications
  • * Jennifer Tomasino, Institute Communications
  • * Eric Neville, OIT Architecture & Infrastructure
  • * Adam Smith, OIT Architecture & Infrastructure

Moderator: Tim Whelan

Fletch, Louise, Jenn, Eric, and Adam present a recorded session offering updates on campus plans for rollout of Drupal 8, technique for easy installation of Drupal 8 on webhosting, and new capacity for providing WordPress hosting. In this live session they will take questions on those topics.

Recorded presentation (please view in advance) link

Question occur to you while watching the video? Post it online at Slido (code #Y150) to be answered in the Live Q&A.

Live session link

3:00-3:25 pm Live Session: Data Security Taskforce Update

  • * Didier Contis, Data Strategy and Analytics
  • * Jimmy Lummis, Cybersecurity

Moderator: Ben Pritchett

Live session link

3:30-4:20 pm

Live Session: Networking Fun! Survival On The Moon

Moderators: Marissa Jules, Vicki Rogers, and Debbie Davis

Handout: Networking-Exercise-Handout.pdf

Session links:

Networking session for last names starting A-G (moderator: Marissa Jules)

Networking session for last names starting H-O (moderator: Vicki Rogers)

Networking session for last names starting P-Z (moderator: Debbie Davis)

4:20-4:45 pm

Live Q&A: GT Professional Education Intranet Showcase (Part 2 of 2)

* Harry Robinson, Sean Sandlin, and Caleb Tarleton, GT Professional Education Apps Team

Moderator: Debbie Davis

Harry, Sean, and Caleb recorded a session where they discuss how they have used Teams and Sharepoint to create a useful “intranet” site for Professional Education staff. This presentation follows on and extends content presented in part 1, at the April ITAC meeting. In this live Q&A they take questions stemming from their recorded session and using Teams/Sharepoint for this purpose.

Recorded presentation (please view in advance) link

Question occur to you while watching the video? Post it online at Slido (code #9473) to be answered in the Live Q&A.

Live session link

4:45-5:00 pm

Live Session: Closing Remarks and Plus/Delta Exercise

Live session link

Please use Slido (code #F774) for the plus/delta exercise.

At Your Leisure

Recorded Session: What’s New with Microsoft Teams

* Kim Kruthaup, Enterprise Architecture

In this recorded session, Kim provides an overview of features of Microsoft Teams — an especially apropos tool for the times we’re living through!

Recorded presentation link

Question occur to you while watching the video? Post it online at Slido (code #G617) to be answered post-symposium.

OneIT Symposium Schedule: November 6, 2019

Register for OneIT Symposium >>

Wednesday, November 6, 8:00 am – 4:30 pm
Georgia Tech Global Learning Center

Morning Program

8:00-8:30 am Registration (coffee and pastries available)
Hall Area Outside GLC 236
8:30-9:20 am IT@GT 101
GLC 222

* Gabe Vannice, EBB
* Troy West, Cybersecurity

We are excited to invite you to our IT@GT 101 training course. This 3-hour course is designed to provide a high-level overview of services and systems used by IT staff at Georgia Tech. Attendees receive an introduction that will demonstrate the complexities that exist across Institute systems. This course is intended for new IT staff or student workers to Georgia Tech.

Cybersecurity Services @ GT
GLC 236

* Nate Lewis, Cybersecurity
* Andrew Nyhan, Cybersecurity

Nate and Andrew’s presentation will help you gain a deeper understanding of Georgia Tech’s Cybersecurity services, including:

  • Incident Response
  • Vulnerability Response
  • How these Services translate into actionable items in ServiceNow for distributed IT
  • How these Services align with IT Service Management (ITSM)
9:30-10:20 am

Digital Accessibility Primer
GLC 236

* Adelle Frank, College of Computing

Learn basic principles about how web pages and other electronic documents can be made more accessible for a wide range of users, including those with visual, auditory, or motor impairment.

10:30-11:30 am

Strategic Planning Visioning
GLC 236

* Juana Cunningham, Strategic Consulting
* Jim McGarrah, Interim VP Information Technology and CIO

With the arrival of President Cabrera, Georgia Tech will begin a new process of strategic planning. Juana Cunningham will facilitate a discussion to gather input from the IT community to shape Georgia Tech’s future. Jim McGarrah will introduce the session.

11:30 am – 12:30 pm Buffet lunch provided for all registrants (with a special visitor)
Georgia Tech Hotel

Afternoon Program

12:30-12:55 pm Web Topics
GLC 222

* Nan Deeprasert, OIT Architecture & Infrastructure
* Louise Russo, Institute Communications

Director of Digital Strategy Louise Russo will provide updates on GT’s progress in adopting Drupal 8, implementing the new theme, and related topics. OIT’s Nan Deeprasert will provide a brief update on future possibilities for OIT’s webhosting service. (25 minutes)

Automation Center of Excellence (ACE)
GLC 236

* Jay Castleberry, OIT Architecture & Infrastructure
* Darrell Shack, OIT Architecture & Infrastructure
* Gabe Vannice, EBB

Learn more about ACE, whose mission is to encourage knowledge sharing and the development of best automation practices. This includes improving awareness, providing training opportunities for participants, suggesting documentation guidelines, and the establishment of a central code repository.

12:55-1:20 pm Microsoft Teams Collaboration Overview
GLC 222

* Kim Kruthaup, OIT Digital Business

OIT Senior Technical Product Owner Kim Kruthaup will give an overview of Microsoft Teams and discuss certain use-cases. Have you ever had a group request “intranet” functionality — i.e., an easily-to-use place for private content allowing file sharing, informational posts, and other collaborative features? You might have considered a WordPress or Drupal site for this but would prefer something more targeted for this kind of need; you might have considered Sharepoint but found the technology daunting. (25 minutes)

1:20-1:50pm Networking, Ice Cream, Bingo
GLC 236
2:00-3:00 pm

Community Updates
GLC 222

Updates from IT community members, including:

  • JulieBeth Golden (OIT) and Steve Hodges (Ivan Allen College) will review new licensing mechanisms for Adobe Creative Cloud (20 mins)
  • OIT Digital Learning team members Victor Bolet and Tami Salz will showcase useful Canvas integrations and Eduapps tools, including the new Combine Course tool, Respondus Lock-Down Browser, and GT Cloud Labs (35 mins)

Identity Management @ GT 101
GLC 236

* Ken Honea, College of Computing
* David Mercer, College of Computing

This session provides an overview of several of the tools that comprise Georgia Tech’s identity management system, including GTED, GRS, IAT, AD, and more. The session is geared towards what an IT professional should know to make effective use of these systems.

3:10-3:50 pm

Reflections on the Endpoint Project
GLC 222

* Richard Fairchild, OIT
* Justin Filoseta, College of Sciences
* Jennifer Rhodes, OIT

Jennifer, Justin, and Richard will share reflections on the Endpoint project — successes, opportunities for change, and the possibility for this as a model for future IT projects

Tips-n-Tricks Community-n-Coffee
GLC 236

This session is meant to be a relatively informal session where community members can bring small items of interest that others may not know about — for example. using the “sign” feature of MacOS Preview to sign documents. Nothing staggering — just sharing items that you use but think others may not know about. Bring one or two of your favorite handy techniques to share!

4:00-4:30 pm Closing Remarks, Awards(!), and Feedback
GLC 236

Save The Date: OneIT Fall 2019 Symposium

Please save the date! The OneIT Fall Symposium will be held November 6, 2019 from 9am-4pm in the Global Learning Center. We’ll share signup information and detail about topics and presentations in the coming weeks. We also intend to schedule more professional networking time between sessions — previous symposium participants have indicated that this time is highly valued. Lunch will be included. We look forward to seeing many of you there!

  • If you have suggestions of session topics you’d like to see, or if you have a topic you’d like to present to your colleagues in the IT community, please submit your idea by 10/1/19 with a note to — please include topic/theme and brief description, suggested presenters, and any other relevant information.
  • We are also looking for volunteers to assist with this event. If you are interested, please send a message to indicating your willingness to assist.

Thank you!

(Posted on behalf of OneIT Committee)

OneIT Symposium Save-The-Date Graphic

OneIT Symposium: April 24, 2019

The OneIT Steering Committee invites you to attend the Second Annual OneIT Symposium on Wednesday, April 24 from 8:30a.m – 4:30p.m at the Georgia Tech Global Learning Center.

This year’s theme is “Thriving on Change” — particularly apropos this year! The schedule includes:

Keynote speaker on “The Challenges of Leading Change”
  • GT CIO Mark Hoeting on The State of IT at GT
  • Discussion panel: What We Learned from the CAR
  • FireEye Discusses The Changing Security Landscape
  • ERP/EDM: What Should IT Folks Know About Upcoming Business Systems Transformation

We are finalizing the agenda, but if you have ideas, please send them to

Register Now >>

OneIT News: IT@GT 101, Azure Workshop, Peer Coaching, 2019 MOR Participants


Some news items, circulated on behalf of the OneIT organizing committee:

1) IT@GT 101 Course Offered April 4

Those new to IT support roles on campus have few ways of learning about the various services available to them. IT@GT 101 can help.

This introductory course provides an overview of IT services on campus. The course is four hours with a 30-minute break. It is intended for people serving in a technology support role on campus. IT employees and IT student employees relatively new or of longer tenure welcome.

Location: Engineered Biosystem Building (EBB) Krone – Room 1005
Date: April 4th
Time: 1:00 – 4:30pm

Please sign up

2) Azure Workshop Offered March 28

This will be a one-day “intro” course conducted by Microsoft representatives. Topics will be items that the general IT community would want to know — e.g., how to access Azure, provisioning, networking, storage, etc. Agenda still being finalized.

Date: March 28, 9am-4pm
Location: TBD, likely in CODA

Signup to be circulated soon.

3) Peer Coaching Program

This spring, a small group of IT professionals (and MOR program alumni) is piloting a peer coaching program at GT. With lessons learned from this pilot, the group anticipates opening the program more broadly this fall. More information about peer coaching as a practice and about the pilot here:

4) 2019 MOR IT Leadership Participants (GT Digital Leaders Program)

The MOR IT Leadership Program (now known here as the GT Digital Leaders Program) draws participation from many respected higher education institutions and seeks to enhance the professional development of individuals who will play management and leadership roles within higher ed information technology. More information here:

This year’s program consists of 33 IT professionals from both central and campus IT groups:

  • Mike Anderson, Civil & Environmental Engineering
  • Dina Archer, Resource Management
  • Sherry Belom, ITS
  • Christian Birk, AV Services
  • Victor Bolet, Instructional Technologies
  • Jeremy Bowden, GTRI-CIPHER
  • Nan Deeprasert, A&I
  • Malynda Dorsey, Communications
  • Justin Filoseta, College of Sciences
  • Stephen Garrett, Digital Business
  • Warren Goetzel, Instructional Technologies
  • JulieBeth Golden, Resource Management
  • Troy Hilley, College of Sciences
  • Ruben Lara, PACE
  • Garth Milford, ITS
  • Thomas Miller, Networking
  • Schantel Mitchell, College of Business
  • Eric Mungai, Industrial & Systems Engineering
  • Natalie Palmer, EIS
  • Angelica Remolina, College of Engineering
  • Jennifer Rhodes, PPMO
  • Mark Robinson, EIS
  • Vicki Rogers, ITS
  • Larry Rowe, PPMO
  • Mark Sanders, Office of Development
  • Eric Sembrat, College of Engineering
  • Jessica Shaffer, Networking
  • Adam Smith, A&I
  • Uwanna Smith, College of Computing
  • Gabe Vannice, Engineered Biosystems
  • Bobby Wellman, GTPE
  • Christopher Wright, College of Sciences
  • Joe Zima, Ivan Allen College

Congratulations to these participants!

AWS Immersion Day – October 29 – Cloud Computing with AWS

OneIT invites you to attend Immersion Day focusing on AWS cloud solutions for the research community. Join us for this Immersion Day and learn about HPC, containers, and Data Analytics with emphasis on AI and Deep Learning from AWS experts in HPC, genomics, big data and healthcare. Participate in hands on training sessions on cutting-edge data analytics techniques and learn about how to optimize your workflow to use spot instances and maximize your ROI using cloud. Registration for Immersion Day is free and lunch is provided by AWS. Use the RSVP link below to register.

Date: October 29, 2018 — 8:30 AM – 5:00 PM
Location: Bill Moore Student Success Center, Press Room B
Registration: RSVP – Registration is FREE – Lunch provided by AWS
Hosted by OneIT and Presented by AWS

Program Highlights

  • 8:30 – 9:00 Welcome and Introductions
  • 9:00 – 10:00 AWS Fundamentals Recap
  • 10:00 – 11:00 High Performance Computing (HPC)
  • 11:00 – 11:15 Break
  • 11:15 – 12:15 Research Computing with Containers
  • 12:15 – 1:30 Lunch and Hands on Computing Lab
  • 1:30 – 2:30 Big Data and Analytics
  • 2:30 – 2:45 Break
  • 2:45 – 3:45 AI and Deep Learning
  • 3:45 – 4:45 Hands on ML Lab
  • 4:45 – 5:00 Wrap up and Questions

Important Notes:

This is a hands-on workshop, so please bring a laptop and come prepared with AWS access — if you don’t already have it, please sign up for a free AWS account at

This workshop is open to researchers beyond the IT community — if you know researchers interested in the topics being presented, please feel free to forward the invitation to them.

OneIT: MOR IT Leadership Development 2019

One emphasis of Georgia Tech’s OneIT program is to promote professional development of IT staff across Georgia Tech, through activities like IT@GT 101 and other peer-to-peer learning; on-campus training opportunities; interest groups, book club, speaker series, and other activities.

Through OneIT, the Office of Information Technology will again make available an additional professional development opportunity: the MOR IT Leaders Program. This established program, which draws participation from many respected higher education institutions, seeks to enhance the professional development of individuals who will play management and leadership roles within higher education information technology. More information here:

GT’s planned participation in this program in 2019 will consist of two cohorts of approximately six members each, drawing from both within OIT and campus units.

The program involves a significant commitment of time and resources on an individual and institutional level, including:

  • Time commitment, including four 3-day in-person instructional meetings in various cities, as well as significant time reading and preparing for these meetings
  • Monetary commitment: the program costs approximately $7k per participant as well as travel expenses (estimated $6k). For the campus cohort, OIT will cover the $7k program cost, with the home unit of the individual contributing the travel costs
  • Administrative agreement: the leadership of the campus participant’s unit (e.g., Dean, School Chair, Director) must agree to allow the necessary time for participation in the program, as well as to fund travel cost mentioned above

Note that this program is available only to IT staff currently serving in a management role (i.e., with direct reports).

The OneIT steering committee will evaluate and make recommendations for campus IT community nominees. OIT has a separate process in place to identify participants. All recommendations will ultimately be presented to GT leadership for approval.

The nomination process for campus nominees will require:

  • A brief nomination letter supporting the nomination (600 words maximum). Either a self-nomination or nomination by a colleague is acceptable. This should address how the candidate and GT could be expected to benefit from the individual’s participation in the program; factors suggesting the candidate’s prospects for success in the program; and any other supporting reasons for the nomination.
  • Confirmation that the candidate’s unit leadership agrees to the potential commitment of time and money. (The OneIT steering committee will solicit this agreement on behalf of nominees while evaluating nominations.)

Those with potential interest who want to talk to past participants may contact one or more of the graduates of the most recent program listed below.

Campus nominations should be made through

by end of day on October 24 2018.

2018 MOR ITLP Graduates:
Joe Blount
Alana DeAngelis
Steve Goeke
Jeff Fischer
Stephen Fuller
Steve Hodges
Charles Leggett
Paul Manno
Kevin McVay
Noel Moreno
Ed Nelsen
Diego Remolina
Lawrence Sharp
Shannon Thomas
Angi Whatley
Charlie Wright

OneIT Fall 2018 Symposium: October 8, 2018

The OneIT Steering Committee invites you to attend the OneIT Fall 2018 “Half Symposium” on Monday October 8 from noon – 4:30p.m at the Georgia Tech Global Learning Center.

Similar to the “Full Symposium” earlier this year, content will be organized into three tracks focusing on ITIL, Products and Services, and IT Community — and time before and between sessions for professional networking and connecting with colleagues. Full schedule below.

Capacity is limited – Please register now!

We hope you can make it!


OneIT Fall 2018 Symposium Schedule

Monday, October 8 noon – 4:30 pm
Georgia Tech Global Learning Center

(PDF version of schedule)


1:00-1:55 pm

ITIL Overview Workshop

GLC 235

Presented by Knowledge Toolworks, this workshop is intended to provide the campus IT community with an overview of ITIL so that participants can determine how and which parts of ITIL may be of benefit to their IT organization. The workshop describes the ITIL Lifecycle phases and how they can help align IT with “the business”, control cost, improve IT service quality, balance resource allocations, and make IT a more enjoyable and stable working environment.




Mike Sewell, GTPE
“Anticipating the Culture and Tools of ITIL”


Vickie Rogers, OIT
Central IT ITIL Practices

IT Service Management (ITSM) @ GT

GLC 222

Cari Lovins, OIT
Jim Pete, OIT
Noel Moreno, OIT

Gain understanding of GT’s path with ServiceNow

Automated Workflow with Docusign API

GLC 233

Steve Hodges, Ivan Allen College
Mark Robinson, OIT

—- and —-

GT Web Future, Drupal 8 and GT Theme 3

GLC 233

Eric Sembrat. College of Engineering

2:10-3:05 pm

IT Community Panel

GLC 222

Moderator: Gabe Vannice

Enterprise Data Management (EDM) and Enterprise Service Bus

GLC 233

Katie Crawford and Michelle Thackeray, EDM


John Wilson, OIT

3:20-4:15 pm

Demystifying Employee Onboarding @ GT – What Happens When?

GLC 222

Panel of HR and IT

Introduction to David Allen’s Getting Things Done (GTD)

Charles Leggett, OIT

GLC 233

4:15-4:30pm Closing Remarks and Feedback
Facilitator: Mike Sewell
GLC 235
Closing Remarks and Feedback
Facilitator: Ben Pritchett
GLC 222
Closing Remarks and Feedback
Facilitator: Gabe Vannice
GLC 233