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ITIL Overview Workshop
January 30, 2018 @ 9:00 am - 4:00 pm EST
Tuesday January 30, 9am-4pm
Global Learning Center (attached to the Georgia Tech Hotel)
Ask the 1st floor reception desk to speak to Mike Sewell (678-992-9122)
This offering of the ITIL Overview workshop will be available remotely; connection info will be sent prior to this session.
Presented by Knowledge Toolworks, this workshop is intended to provide the campus IT community with an overview of ITIL so that participants can determine how and which parts of ITIL may be of benefit to their IT organization. The workshop describes the ITIL Lifecycle phases and how they can help align IT with “the business”, control cost, improve IT service quality, balance resource allocations, and make IT a more enjoyable and stable working environment.
If you plan to attend, please sign up at